FAQ

Most frequent questions and answers

We have a sizing chart available on each product page to help you determine the best size for you. You can also contact our customer service team if you have any specific questions about sizing.

Once your order ships, we’ll send you a tracking number via email. You can use this number to track your package on our website or the carrier’s website.

We offer free shipping on orders over a certain dollar amount on special occasions. Please see our shipping policy for more details.

You can reach our customer service team by phone, email, or live chat. Our hours of operation and contact information are available on our website.

If your order hasn’t shipped yet, you can cancel it by contacting our customer service team. Once your order has shipped, it cannot be cancelled, but you can still return it if necessary.


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We occasionally offer discounts or promotions, which are advertised on our website and through our email newsletter. Be sure to sign up for our newsletter to stay up-to-date on any special offers.